📜 Privacy Policy

📜 Privacy Policy

Last Updated: [Sept2025]

Cartify Pay (“we,” “our,” or “us”) operates this website and is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our store.

1. Information We Collect

  • Personal details: Name, email, phone number, billing/shipping address.

  • Payment information: Processed securely by trusted payment gateways (e.g., Shopify Payments, Razorpay, PayPal). We do not store your credit/debit card details.

  • Device data: IP address, browser type, cookies, and usage information to improve our services.

2. How We Use Your Information

  • To process and deliver your order.

  • To communicate order updates or important notices.

  • To improve our website and customer experience.

  • To comply with legal or regulatory requirements.

3. Sharing of Information

We may share your information with:

  • Service providers (payment processors, shipping partners) only to complete your order.

  • Legal authorities if required by law.

We never sell your personal information.

4. Data Security

We use secure payment systems and encryption to protect your data.
However, no method of transmission over the Internet is 100% secure. By using our site, you agree we are not liable for any unauthorized access beyond our reasonable control.

5. Your Rights

You can request to view, correct, or delete your personal information by contacting us at [thetrustguard@gmail.com].

🔄 Return & Refund Policy

We want you to be happy with your purchase.
Please read our 2-Day Return Policy carefully:

1. Eligibility

  • You may request a return within 2 days of delivery.

  • The product must be unused, in original packaging, and have no physical damage or defect caused by the customer.

  • Proof of purchase (order number, receipt) is required.

2. Non-Returnable Items

  • Items damaged by misuse, accident, or unauthorised handling.

  • Digital products, gift cards, or clearance items.

3. Process

  • Contact us at [thetrustguard@gmail.com] within 2 days of delivery.

  • Once approved, ship the item back to the address provided (customer is responsible for return shipping cost).

  • After inspection, a full refund or replacement will be issued if the product is in acceptable condition.

4. Important Note

  • If the item arrives defective or wrong due to supplier/shipping issues, please provide photos within 48 hours for a free replacement or refund.

  • We are not responsible for delays or damage caused by shipping carriers.

⚖️ Limitation of Liability

Cartify Pay  is not responsible for indirect losses, shipping delays, or customs issues once an order has been shipped.
Your use of this site implies agreement with these terms.